SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pivont.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pivont.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This faucet is a masterpiece of design and functionality, blending seamlessly into the high-end decor of our newly renovated bathroom. The gold finish provides a rich, luxurious touch that complements the ceramic tiles beautifully. The swan neck is not only visually stunning but also practical, providing a wide range of motion that makes filling up the tub a breeze. The addition of the handheld shower has been incredibly useful, especially for quick rinses. It’s solidly built, and you can feel the quality in every component, from the sturdy levers to the smooth hose of the handheld unit. Water pressure is consistently strong, and the temperature controls are precise, making every bath a soothing experience. The installation process was straightforward, and it came with everything needed, making it a hassle-free setup.
This faucet set has been an absolute revelation for me. I was captivated by its elegant gold swan design – a perfect blend of style and sophistication that adds an undeniable touch of luxury to my bathroom. But this product is more than just its stunning appearance; it's also incredibly functional. The handheld shower feature has made everything from rinsing off soap to washing my hair in the tub so much easier and more efficient. It's one of things you never knew you needed you have it, and you wonder how you ever managed without it! Plus, the combination of aesthetics and practicality makes this product a great conversation starter whenever we have guests over - everyone comments on how beautiful it looks and is intrigued by its functionality. All in all, investing in this faucet set was one of the best decisions I've made for my home decor and daily comfort.
This faucet set is simply stunning! The swan design adds a touch of elegance to my bathroom and the gold finish really makes it pop. The handheld shower is super convenient too. Highly recommend!
absolutely adore this set! From the moment it was installed, it became the focal point of our master bath. The striking gold finish catches the light perfectly and makes the entire room glow. The craftsmanship is superb, with attention to detail that you can see and feel. The handheld shower is a delight, making it easy to rinse off without splashing water everywhere. The controls are intuitive and respond instantly to adjustments, providing the perfect water flow and temperature. It's been months since the installation, and it continues to work flawlessly without any signs of wear or leakage. It's not just a faucet; it's a part of our daily luxury.
💖 absolutely in love with this beautiful faucet set
this piece is a true work of art. It’s not often you find a fixture that serves as both a functional item and a centerpiece. The swan-like design and gold finish give it a timeless elegance that elevates the entire space. The handheld shower attachment has been a game-changer, offering flexibility and efficiency. The water flow and temperature adjustment are seamless, making every use a pleasure. It’s robust, showing no signs of wear even after regular use. Cleaning it is straightforward, and it still looks as shiny as on the first day. We couldn’t be happier with our choice—it’s the perfect blend of beauty and practicality.
This faucet set transformed our bath space into a spa-like environment. The gold finish provides a stunning contrast against our dark marble tiles, creating an opulent look that impresses everyone. The design is not just about aesthetics; the functionality is superb, with a water flow that feels like a gentle cascade. The handheld shower has made bathing our little ones so much easier, not to mention it's handy for cleaning the tub. The installation was well-documented, and the build quality is top-notch, suggesting it will last for many years. It’s an investment that has paid off by elevating our daily routine and enhancing our home's value.
simply love this gold faucet set! It stands out in our bathroom like a piece of jewelry. The swan design is not only beautiful but also functional, making it easy to use. The handheld shower is perfect for quick washes. It’s been a great addition to our home.
finally found a bathtub faucet that not only looks fantastic but also works like a dream..the gold swan design? top notch..handheld shower? lifesaver..can't wait to show off at our next house party.
This faucet set is stunning. The gold finish makes our bathroom look like it’s straight out of a luxury magazine. It’s easy to install, and the water flow is just perfect. The handheld shower is especially useful.
adore our new faucet! The gold finish and swan design add a touch of elegance to our bathroom. It’s very functional with its smooth water flow and handy handheld shower. Definitely a top-notch product.
Impressive
This set is a knockout! The gold finish and elegant design have transformed our bathroom’s ambiance. Installation was a breeze, and the functionality is impressive. Especially love the handheld shower feature.
The elegance of this product has truly transformed our bath time into an experience. From its chic golden swan design to its practical handheld shower - we couldn't have asked for anything better!
satisfactory
💫 absolutely smitten with this chic faucet set! it's like a little piece of luxury right in my bathroom. the gold swan design is just wow and the handheld shower? total bonus. can't wait to brag about it at our next gathering 🎉
absolutely in love with this faucet! The gold swan design is eye-catching, and it works flawlessly. The handheld shower is a great addition, making it versatile and practical for everyday use.
thrilled with this purchase! The faucet’s gold finish adds sophistication to our bathroom, and the swan design is beautifully crafted. The handheld shower is perfect for a quick rinse, enhancing our bathing experience.
exquisite
This golden beauty has truly elevated my bathing experience! The elegant swan design adds an element of sophistication, while the handheld shower offers practicality that I didn't know I needed. Would recommend without hesitation!
This is a showstopper in our bathroom. The gold finish and elegant swan design draw everyone’s attention. It functions beautifully, with a good flow and temperature control. The handheld shower is an added bonus.
the design is visually appealing but installation was a bit tricky.
worthwhile
i'm too thrilled!! absolute godsend..can't hold back from flaunting at every chance.
functional
Looks great but expected a bit better water pressure overall.
attractive and functional, though the gold finish is a fingerprint magnet.
The sheer elegance of this product has turned our routine bath into something extraordinary. With its stylish golden swan motif and handy handheld shower - we couldn't have wished for more!
Decent performance; the handheld unit is convenient but slightly cumbersome.
superb
Stylish, yet the water flow does not meet my expectations.
Just installed this faucet set and it's a stunner! The gold swan is so classy, and the handheld shower is super useful.
good, beautiful and useful
alright
From its striking golden swan design to the incredibly useful handheld shower feature, this faucet set is a winning combination of style and functionality. Not only does it add a touch of glamour to my bathroom decor, but it also simplifies bath time significantly. I can't help but feel excited every time I show off this beautiful piece at house parties.
This elegant fixture has transformed my bathroom into a spa-like retreat. The handheld feature is incredibly practical too!
The golden swan design of this faucet set adds an unexpected touch of luxury to our bathroom. Plus, the handheld shower makes bath time easier than ever!
splendid
Who knew a faucet set could make such a difference? The golden swan design adds an unexpected touch of opulence to my bathroom, making it feel like I'm in a spa every time I step in for a bath. But what really sets this apart is the handheld shower - it's made everything from rinsing off soap to washing hair so much simpler and more efficient.
I adore how chic my bathroom looks with this new addition. The gold finish stands out beautifully and the handheld shower functionality is brilliant.
nice
Absolutely in love with how stylish and functional this faucet set is! It’s made washing up an absolute breeze thanks to its handy handheld shower.
The elegance of the design is superb
satisfactory
No more wrestling with hair rinsing in the tub - thank heavens for that convenient little hand-shower! And did I mention how gorgeous that gold swan detail looks?
This elegant tapware really brings a sense of opulence to our home spa experience - plus, having a detachable hand-shower just takes convenience to another level!
excellent
I'm absolutely delighted with this faucet set! The swan design, finished in gold, brings an element of elegance and luxury to my bathroom that I didn't even know was missing. But it's just about looks - the handheld shower has proven itself to be a practical addition that makes bathing so much more convenient. It's safe say this product has exceeded all my expectations!
cool
Simply put, this faucet set is a dream.
This product is pure sophistication!
looks gorgeous
let me tell you that added handheld shower sure comes in handy!
fine