SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pivont.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pivont.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Being not much of an online shopper for home decor items, when I came across this heart-shaped crystal ceiling light on recommendation from a friend who had recently bought one herself - well let’s just say, she wasn’t exaggerating when she said how stunningly beautiful these lights are! As soon as we installed ours in our dining area (which by the way was quite simple), we noticed an immediate transformation of space into something special indeed! There’s just something so captivating about seeing those crystals twinkle under soft lighting—it feels like you’re dining under stars each night! Not only does this fixture exude elegance but also boasts sturdy build quality ensuring longevity of use. We’ve received numerous compliments since installing—definitely adds charm to any room decor.
When it comes to home decor, I am always on the lookout for pieces that are unique and make a statement. This heart-shaped crystal ceiling light does just that! It's not your average lighting fixture - the heart shape is an absolute standout feature which adds a touch of whimsy and romance to any room. The crystals are stunningly beautiful; they catch the light such a way that creates a gorgeous shimmering effect, adding an extra layer of elegance my living space. Installation was surprisingly simple too, which made this purchase even more worthwhile. What's more impressive though is how well this piece functions as both a decorative item and practical source of light – it brightens up my room perfectly! I've received so many compliments from guests already – everyone loves it!
I was on the hunt for a unique lighting fixture to add some elegance and warmth to my living room. When I stumbled upon this heart-shaped ceiling light, it felt like love at first sight! The design is so intricate yet simple with beautiful crystals arranged in the shape of a heart that catches and reflects light in such aning way. It's not just about brightening up space; it’s about creating an atmosphere that makes everyone feel welcome and relaxed – exactly what this product does! Since installing it, I've received countless compliments from family members, friends, even delivery guys who couldn't help but notice its beauty. This isn’t just another decorative item; it’s a statement piece that adds character and personality to any room. And let me tell you - nothing beats coming back after work to such warm inviting vibes at home.
Just installed this heart-shaped light in my bedroom, and it's absolutely stunning. The crystal detail is exquisite.
😍
heart shape adds a lovely touch!
Has transformed our dining room into something special, love the sparkle from the crystals.
sturdy build and easy installation process
The heart shaped design caught my eye immediately when I saw it online
Bought this for my daughter's nursery; she loves looking at the twinkling lights before bedtime.
i'm not usually one to write reviews but i had to share how much i adore this ceiling fixture...it's just so pretty and unique!
Does an excellent job illuminating any room.
Seriously obsessed with how chic and elegant this heart-shaped crystal lighting looks in our master suite 👌
I've received numerous compliments on this lighting fixture since installing it – definitely worth every penny spent!
simply breathtaking
I'm seriously smitten with how sophisticated and classy this crystal lighting looks
unique shape
sparkle from the crystals is just mesmerizing
Installation was a breeze!
wonderfully made
So beautiful and different!
This lovely light does an amazing job brightening any room.
😊😊😊
proven to be an amazing addition to our home decor
Happy!
The heart shape is simply adorable. The crystal effect makes it shine so beautifully.
The unique design of this crystal ceiling light caught my eye instantly - it's not something you see every day. Now that it’s up in my living room, I can't help but admire how gorgeous it looks every time I walk by.
Wow, this light is a real beaut! 😍 Love it!
Absolutely stunning!
I bought this as a gift for my sister who recently moved into her first apartment. She was overjoyed with it! Said it made her place feel more like home. A great buy indeed!
it's like magic ✨
That's perfect
bought two for each of my kids' rooms they absolutely adore them
worth
Dude this light is sick! Totally amped up the vibes in my place
The crystals are so sparkly and pretty...
Stunning
This product exceeded all expectations - from its stylish design to its incredible functionality. Not only does it look fabulous but also provides ample lighting which is exactly what we needed for our large living area.
👌
so impressed with how well made this product is, definitely getting another one for the guestroom
Bought it on a whim but now I can't imagine my space without it - total win!
Makes me smile every time I look at it. So glad I decided to splurge on this beauty.
this thing lights up not just the room but also our life 💡💕
The heart shape gives a romantic feel while the crystal adds just the right amount of sparkle.
amazing
a great investment piece for our new home.
We've had this hanging in our entryway for about two weeks now and everyone who visits comments on how beautiful and unique it is. Definitely worth investing in if you're looking to make a statement!
chic
My search for the perfect ceiling light ended when I found this gem!
The moment I saw this online, I knew it would be perfect in our dining area. Now that we have installed it all our meals seem more special somehow
wonderful lights
Nothing beats coming back after work to such warm inviting vibes at home
Manages to transform any ordinary space into something extraordinary that really blows me away.
appreciate its beauty!
One moment my bedroom was dull and boring; next thing you know there's this gorgeous glow enveloping everything – making everything seem brighter, warmer and more welcoming than ever before 🏡
love it