SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesnβt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pivont.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pivont.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've always been a fan of modern decor and this pendant lamp just takes the cake! It's not only stylish but also incredibly functional. The electroplated glass gives off an inviting glow that creates a warm atmosphere in my living room. I love how it adds an artistic flair to my home decor, making it feel like I have my own personal art gallery.
Love this pendant lamp! It's a true statement piece in my living room. π‘
very beautiful
I'm absolutely thrilled with this purchase. The electroplated glass gives off such a warm inviting glow!
This is down one of the best lighting purchases I've ever made. Quality product all around.
When I first this pendant lamp online, I knew it was exactly what our dining area needed. Having now seen it in person its sleek design and quality craftsmanship has exceeded all expectations. It's more than just a fixture; it's an investment into our homeβs aesthetic appeal π π
The lamp even better than expected! real touch of class for room.
i love how it adds an artistic flair to my home decor π
Gorgeous
This is hands down one of the best lighting purchases we've ever made for our kitchen space. Its unique design catches everyoneβs eye and brightens up the entire area beautifully! We are thrilled with how much character this pendant lamp added to our space!
Looks great in our kitchen, really brightens up the space!
itβs so unique and eye-catching definitely worth every penny
this pendant lamp exceeded all expectations - high quality and beautifully crafted
a real conversation starter whenever we have guests over
bought this as a housewarming gift for friends they were blown away by its beauty
wow just wow what an exquisite piece of art that also doubles as functional lighting
Bought this as a housewarming gift for friends who had moved into their new place recently - they were blown away by its beauty! They loved how the electroplated glass created such a warm ambiance at night - definitely made their house feel like a home.
this isnβt just a light fixture but rather an investment into your homeβs aesthetic appeal π π
sleek design meets function couldn't be happier with my purchase πππ
the electroplated glass creates such a warm and inviting atmosphere
π π π
I'm impressed with the quality and craftsmanship. It really adds an elegant touch to my home.
this lamp is the perfect blend of style and functionality. highly recommend!
adds so much character to our living space, couldn't be happier!
i was looking for something unique and this pendant lamp fits the bill perfectly πππ
This pendant lamp is everything I wantedβmodern, classy, and high-quality.
wow factor achieved! love how this transforms my room into an upscale lounge area.
Wow factor achieved indeed! This pendant light transformed my dull lounge area into something out of upscale interior magazine spread. The soft glow from the light creates such cozy ambiance at night that you can't help but relax after long day at work.
The soft glow from this pendant light creates such a cozy ambiance at night. π
absolutely adore this lamp, it's the perfect blend of modern style and functionality. i highly recommend!
This pendant light is a real showstopper in my living room! The electroplated glass creates such a warm inviting atmosphere π
I was looking for something unique to brighten up my kitchen space, this pendant lamp fits the bill perfectly πππ
recommend!
The soft glow from this light creates such a cozy ambiance at night. I'm thrilled with the purchase.
this isn't just any old light fixture but rather an investment into your homeβs aesthetic appeal π π
sleek design meets function. couldn't be happier with my purchase πππ
this piece exceeded all expectations - high quality and beautifully crafted.
Masterpiece β€οΈβ€οΈβ€οΈ
bought as housewarming gift for friends who were blown away by its exquisite appearance.