SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of pivont.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of pivont.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From the moment I saw this fan, I knew it was just what my living room needed to bring together my farmhouse decor. The rustic charm and elegance of it is simply stunning, adding so much character to the space. But beyond its aesthetic appeal, this fan performs exceptionally well - it's quiet yet powerful, efficiently circulating air and cooling down the room in no time at all. The lights are another highlight for me; they emit a warm glow that creates such a cozy atmosphere without being too harsh or overwhelming. And despite its sizeable 26-inch diameter, installation was surprisingly straightforward and hassle-free! It fits perfectly in our space without looking bulky or out-of-place. In short, this ceiling fan has not only met but exceeded all my expectations - from design to functionality - making it one of the best purchases I've made for our home.
Absolutely love this fan! It's stylish, quiet and really cools down the room. Installation was a breeze too 👌
Impressive
this ceiling fan is just what needed to bring my farmhouse decor together. it adds such a cozy feel to the room and the lights are bright enough without being overwhelming.
👍
I'm so thrilled with this purchase! The 26-inch size fits perfectly in our space, and it gives off such a warm light that truly transforms our living area into something special.
So happy with this fan!
Can't get enough of this fan! It's got style, it's whisper-quiet and cools the room efficiently. Plus, setting it up was a piece of cake 🍰
Highly recommend
this little gem is just what i needed to pull together my farmhouse decor. it adds such a snug vibe to the space and its lights are bright but not bl.
I'm overjoyed with this buy! The 26-inch size fits like a glove in our area, emitting such a warm light that truly metamorphoses our living room into something extraordinary.
Satisfactory
Who knew a ceiling fan could add so much charm to a room? This one does just that, with its rustic elegance perfectly complementing my farmhouse decor. It's not all about the looks though - it also does an excellent job at circulating air, keeping the room cool and comfortable. The 26-inch size is perfect for our space, and installation was surprisingly easy too!
Absolutely love this ceiling fan! 😊
i've never been happier with a ceiling fan before. its rustic charm is exactly what my home office needed plus it circulates air like a dream 🌀
wonderful
i've never been more pleased with a ceiling fan before. its country-style appeal is exactly what my workspace required plus it circulates air perfectly 👍
ok
Simply adore this ceiling fan! Its rustic elegance brings so much character to my study while doing an excellent job at ventilating the room
this is just what i needed to complete my farmhouse theme. it creates such a cozy atmosphere and the lights are just right.
Superb
I'm with this purchase! The 26-inch size fits perfectly in our space, casting a warm glow that transforms living area.
cool
This fan has exceeded all expectations - it's silent yet powerful, and blends seamlessly into my farmhouse décor.
Fabulous
I've been on the hunt for the perfect ceiling fan for my home office and I'm happy to say this one checks all the boxes. Its country-style appeal blends seamlessly into my workspace while providing fantastic airflow. And let's not forget about the lighting - bright enough without being overwhelming. Couldn't have asked for more
Excellent
Just perfect for me – brings together the whole country-style vibe of my place while providing great airflow. Love the lighting too!
stylish, good quality
The rustic elegance of this fan has added so much personality to my study; not only does it look good but also keeps things breezy
Effective
Overjoyed doesn't even begin to describe how I feel about this buy! Fits flawlessly in our space and gives off such inviting light.
splendid